Choosing an exchange

How to check a crypto exchange service

Check more than the price before sending crypto. Make sure you can track the order and understand what happens if a transfer goes wrong.

Before sending funds, check who operates the service and who controls funds during the exchange. Then check your quote, deposit instructions, order status access, and terms for failed transfers.

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Rate, fees & limitsDetails

Applies only to the selected amount, assets and networks. Changing the amount, assets, networks or direction requires a new estimate. The rate is floating, not a locked payout.

Select both assets and networks and enter an amount to request an estimate. No price or minimum is shown until a valid response arrives.

Do not send below the reported minimum. A missing or zero minimum is unknown. An unverified maximum does not mean unlimited.

Fee inclusion is unknown: fees may be included or deducted separately. Missing fee data does not mean a free exchange. Check any withdrawal or network charge in your sending wallet separately.

No validity duration or price-lock deadline is confirmed. Receipt time records when NO1 received the estimate, not a price lock. A floating estimate can change before processing.

This is not an all-in fee calculation or an execution guarantee. Create the order before sending crypto; its deposit instructions identify where and how to pay.

Loading...Loading supported assets and networks.

Read the estimate before you pay

Match the amount, assets and networks. Changing any of them, or the direction, requires a new estimate.

Estimate
A floating rate, not a locked payout. Do not assume a price or sending minimum before a valid quote response.
Service and payout fees
The receiving estimate does not itemise service or payout-network fees. If those fees are marked as included, do not subtract them again; included does not mean zero. If their treatment is not supplied, do not assume inclusion.
Your sending wallet
Check its separate withdrawal or network charge and the amount that will reach the deposit address. This is not an all-in fee calculation.
Payment
Create the order before sending crypto. Its deposit instructions, not the estimate, identify where and how to pay.
Missing values and limits

Use only a positive reported sending minimum. A missing or zero minimum means unknown; a missing maximum does not mean unlimited. Do not fund an order on assumed limits.

02

Match the operator, domain, and license

Find the legal entity named in the terms, its jurisdiction, and the service it says it provides. Search the relevant regulator’s own register, then match the entity, license type, current status, and permitted activity to the website you are using. A copied license number or a similarly named company does not establish that a domain belongs to that operator. A working quote or order-processing interface does not verify the operator’s license.

  • Save the official register URL, date checked, exact entity name, and license or charter type. If the entity or website association cannot be matched, keep the claim unverified.
  • For a New York virtual-currency claim, consult NYDFS’s Regulated Entities table; it distinguishes virtual-currency licenses, money-transmitter licenses, and limited-purpose trust charters.
  • Check the activity and jurisdiction covered. Company incorporation, a registration entry, and a license are different records; none is a blanket guarantee of security or permission for every product everywhere.
  • Evaluate no-account access, geographic access, and licensing separately. Neither a working form nor a no-KYC policy proves regulatory status.
03

Red flags before you send crypto

Stop if someone asks for your seed phrase, private key, wallet password, or remote control of your device to complete an exchange. Treat an unexpected demand for another deposit to release an existing payout as a warning, not a recovery procedure. Open the service using its verified domain and compare any claimed operator or license with the original source; a professional-looking dashboard and displayed balance can be fabricated.

  • Check the spelling of the domain and reach support through a channel published by the service, rather than an unsolicited message or search-ad contact.
  • Look for pressure to act immediately, guaranteed profits, unexplained release payments, or a license badge that cannot be matched to the operator.
  • Save the original order reference and transaction hash if funds have already been sent. Keep private order links and unrelated wallet details out of public reports.
04

No account is not the same as no custody risk

In the no1 workflow, funds move from your sending wallet to the exchange order’s deposit address, then the payout is sent to your selected destination. You do not give the interface your private key, but sending a deposit can put funds under the exchange operator’s control during processing. Wallet-to-wallet describes the endpoints; it does not prove an atomic swap or eliminate the risk between deposit and payout.

  1. 01Your sending wallet
  2. 02Order deposit address
  3. 03Your destination

Read the terms for expired, failed, and refunding orders. A REFUND status is not evidence that a refund has reached your wallet, and recovery is not guaranteed.

  • Distinguish a self-custody destination from a custodial exchange deposit address. In the latter case, the destination service controls access after receipt.
What is shared and stored when I create an order?

Order creation sends your selected assets, networks, amount, destination address and any memo or tag to the exchange processing service. no1 retains the provider order record, including technical status and transaction details, to track the exchange. No account does not mean no stored order data.

How do I reopen my private order?

Keep the order link and original destination address for status access. An essential browser cookie grants access to the private order. Without that cookie, open the original order link and enter its original receiving address to regain access.

Address verification is a technical access check, not an identity check. It does not give you control of the exchange operator’s deposit wallet and never requires a seed phrase or private key.

05

Proof of reserves needs a liabilities check

Proof of reserves can show control of specified assets at a snapshot time. Liabilities are the balances and other obligations owed to customers or creditors. Seeing assets alone does not show how much the operator owes, whether the assets are borrowed or pledged, or whether every liability was included. Compare a report’s date, entity, covered balances and assurance level before relying on its reserve ratio.

  • A Merkle inclusion proof can show that your balance was included; it does not by itself prove that every other customer or debt was included.
  • A verified signature can demonstrate control of a wallet key at that time. It does not establish exclusive, unencumbered ownership or rule out funds borrowed for the snapshot.
  • Check what the report says about liabilities outside its scope and changes after the snapshot. A reserve ratio is not a full financial-statement audit or a promise of future withdrawals.
  • A successful quote from no1.exchange is not a reserve attestation. These historical report examples do not attest no1.exchange or the exchange processing service, and are not a complete list of exchanges with verified reserves.
Crypto.com · 7 December 2022 snapshot · historical report, no audit opinion

Original report reviewed: Mazars’ agreed-upon procedures report dated December 9, 2022 covers a December 7, 2022, 00:00 UTC snapshot for Foris DAX MT Limited. It compares controlled assets with customers’ net spot and margin liabilities for BTC, ETH, USDC, USDT, XRP, DOGE, SHIB, LINK and MANA. The report does not disclose nominal balances and assesses native and non-native holdings interchangeably. It provides no financial-audit opinion or assurance conclusion, has no independence requirement, and does not cover balances after the snapshot. It is a historical report, not evidence of current reserves.

Luno · 31 August 2026 snapshot · historical report, scope and solvency limits

Original report reviewed: Moore Blockchain and Digital Assets JHB (Pty) Ltd’s agreed-upon procedures report for Luno Group Holdings Limited, dated September 30, 2026, covers an August 31, 2026, 14:00 UTC snapshot. It compares in-scope customer liabilities extracted from Luno’s database with controlled assets, including custody and staking arrangements; corporate accounts are excluded. The published aggregate USD-equivalent collateralisation ratio was 101.68%, using exchange rates supplied by Luno. The report aggregates eight operating entities and excludes the yield product. Its appendix specifies the covered crypto assets and tokenised stocks or ETFs; it does not cover every debt of the group. Moore expressly excludes financial health and solvency and gives no opinion or assurance conclusion. The snapshot ratio does not establish today’s reserves or guarantee withdrawals.

Kraken · 30 June 2026 snapshot · public summary only, full report not retrieved

Public summary only: Kraken’s public PoR page, reviewed October 7, 2026, and the LedgerLens viewer, checked October 8, 2026, identify a June 30, 2026 snapshot and name The Network Firm LLP. The underlying report could not be retrieved for review. Kraken’s FAQ lists six assets, while the viewer’s latest labels show eight asset groups; the exact asset and liability scope remains unverified. The viewer label and raw dataset timestamp also differ in their UTC representation. The report’s detailed procedures and legal-entity scope remain unverified. A current webpage is not necessarily a current report.

06

Check the network, wallet, and service separately

A blockchain’s validation rules do not protect every wallet, website, or exchange connected to it. A stolen key can authorize a transaction the network considers valid, and a compromised exchange can lose control of its own wallets. For a swap, assess who controls the deposit, whether the destination accepts the asset and network, and how you will trace a payout if processing stops.

  • Service: HTTPS and a responsive quote do not demonstrate solvency or successful settlement.
  • Asset and network: understand the confirmation process and any token or smart-contract dependency. A valid-looking address does not prove that the destination can credit that token.
07

Crypto benefits come with different kinds of risk

Public blockchains let you verify transfers and, with a self-custody wallet, control the keys used to authorize spending. An asset can lose market value even when its network works correctly, while a successful transfer does not prove that a service or investment is legitimate.

  • Self-custody gives you control over signing, but losing the recovery phrase or exposing it can cause a loss that an exchange cannot reverse.
  • Public transaction records support independent checks, but also reveal activity associated with addresses; transparency is not anonymity.
  • Separate market risk from wallet theft, provider custody, and smart-contract or network risk. A token swap changes what you hold; it does not remove those risks.
08

Two mechanisms that help secure a blockchain

Digital signatures and network consensus address different problems. A signature authorizes spending from a key-controlled account; consensus determines which valid transactions and blocks the network accepts. Ethereum’s documentation explains both, but neither mechanism certifies an exchange, checks your intended recipient, or makes stolen keys harmless.

  • Digital signatures: nodes can verify that a transaction was authorized by the relevant key without receiving the private key. If that key is stolen, the resulting signature may still be valid.
  • Consensus and validation: participants apply protocol rules and agree on a chain history. Ethereum uses proof of stake; other networks use different mechanisms with different assumptions and attack risks.
09

Can any exchange be verified as never hacked?

Finding no disclosed incident does not establish that an exchange has never been hacked. A search with no results describes only the sources and period searched. It cannot rule out an undisclosed event, a compromised customer account, theft from the provider’s wallets, or an exploit in an outside protocol.

  • Identify the legal operator, product, incident date, and affected system before calling an event an exchange hack. A customer account takeover is not the same as a breach of exchange custody; an exploit in a token, bridge, or protocol does not by itself show that exchange systems were breached.
  • For each event, record the primary disclosure or regulator/investigator record, publication date, scope, confirmed loss or outcome, containment or recovery, later corrections, and what remains unknown. Mark the finding confirmed, disputed, or unverified; do not present a rumor as an established incident.
  • State the period and source types searched, such as operator disclosures, regulator or court records, and independent incident reporting. If no disclosure is located, report only that none was found in the sources reviewed, not that the exchange was never hacked.
  • Compare incident records only after matching the operator and product. Past incident history does not establish current security, solvency, or the chance of future loss; review custody terms, account controls, and how customer assets are handled separately.
Coinbase · 15 May 2025 disclosure · customer-support data incident; outcomes not independently verified

Coinbase provides a concrete counterexample to a blanket clean-history label. In its May 15, 2025 disclosure, Coinbase said criminals bribed overseas support agents to copy customer information and use it for social-engineering scams. This was a customer-support data incident; Coinbase said the attackers did not obtain login credentials, private keys, access to hot or cold wallets, or the ability to move funds directly. Those statements do not mean affected customers suffered no loss.

Coinbase said it fired the insiders, referred them to law enforcement, strengthened controls and would reimburse qualifying retail customers who had been tricked into sending funds before the disclosure. These are the company’s reported actions and commitments, not independently verified repayment results. The disclosure reviewed on October 9, 2026 does not establish the start date, final losses, completed reimbursements or a complete history of every Coinbase product.